Community.osm.org - how's it going?
Posted by SomeoneElse on 25 March 2023 in English. Last updated on 28 March 2023.The new forum “community.osm.org” has been going for a while now, so maybe it’s useful to have a look at how things are going.
There’s obviously lots that goes into creating that forum as a site where people can share ideas - there’s the forum software itself, and the people looking after the technical administration of the site, the migration of the old forum (which has just happened) and the help site (planned for later), the various implementation decisions that got us to here, and also the people looking after content moderation (which is more actively managed than before). Of all of these, this diary entry is really only about the Discourse software itself.
I’ll not comment here about the future migration of https://help.openstreetmap.org/ to Discourse and the work required within Discourse to support that, since it would be unfair to judge something that has not happened yet.
Full disclosure - I’m one of the moderators of a couple of categories in the forum, but this is very much a personal view.
What’s good:
The software is actively maintained, unlike the old FluxBB forum software, or OSQA, which is used for the help site.
It’s working! Some communities that might have been a bit quiet or spread over private forums are now able to talk together much easier than before.
Searching works, with some caveats around the UI (see below for that). This may sound obvious, but mailing lists search at for example talk-gb can be a bit of a pain to use - a page such as this only shows the subject and the name of the poster, not the date of the message.
You can avoid “me too” answers (but see “reaction icons” below).
There’s a translate button on every post that supports the most common languages. This reduces the “echo chamber” effect that some forums had previously (and some other OSM channels still do now).